Free shipping rules
Free, Flat or Discounted Shipping – Rules and Restrictions
All Shipping Promotions
Shipping promotions will show as a Shipping Discount on your order.
Free Shipping Offers
Are valid on orders where the minimum order amount has been met after applicable discounts have been applied. Gift cards and free items are not applicable to order total.
Flat Rate Shipping Offers
Are valid on orders where the minimum order amount has been met after applicable discounts have been applied. Gift cards and free items are not applicable to order total.
Shipping Surcharges
Some items come with a special surcharge that is charged above and beyond the shipping cost of the order. These surcharges ARE NOT discounted as part of a FREE, FLAT or DISCOUNTED shipping promotion, unless otherwise specified. The surcharge is a fixed charge based on an item’s weight and/or size.
Free Shipping Offers
Are valid on orders where the minimum order amount has been met after applicable discounts have been applied.
Free items are not applicable to order total.
Flat Rate Shipping Offers
Are valid on orders where the minimum order amount has been met after applicable discounts have been applied. Free items are not applicable to order total.
Dear Valued Customer, once you have successfully completed payment and placed an order with our store, our staff will process your shipment—including order verification, product packaging, and outbound sorting—within 1 to 3 business days. Please note that shipping operations are not conducted on weekends or public holidays; any orders falling on these days will be scheduled for processing on the next business day.
Once your order has been dispatched, standard international shipping typically takes 7 to 15 days. Delivery times are subject to various factors, including international flight schedules, customs clearance speeds, and the distance to the destination. In the event of unforeseen circumstances—such as customs inspections, logistical congestion during holidays, or adverse weather conditions—delivery times may be slightly extended; this is considered a normal occurrence within international logistics.
We provide real-time updates on your shipment’s tracking status, allowing you to monitor your order’s progress at any time. Should you encounter any issues—such as a prolonged lack of tracking updates or package anomalies—please do not hesitate to contact our online customer service team immediately. We will prioritize your inquiry and assist you in resolving the matter promptly, doing our utmost to safeguard your shopping rights and ensure a worry-free shopping experience. Please feel free to place your order with confidence.
If you have any questions regarding your order, products, or services, please contact our customer service team.
Monday – Friday: 10:00 AM – 6:00 PM
Email: service@coreller.us
Address: North side of Tangying Avenue, Changnan New District, Jingdezhen City, Jiangxi Province